根据您的需要和具体情况,公司承诺提供以下服务:
 
一、量身定做的设计服务:技术中心拥有多位技术全面的工程师为具体工程结合我公司产品特点进行系统设计和绘制施工节点图,编制施工方案等。
二、全程跟进的施工现场服务:公司提供现场技术培训和辅导,提供技术工人,承揽施工等多种方式。
三、热情周到的售后服务:售后回访(满意度调查等)。
四、故障电话,将在2小时内响应并提出解决方案。
五、质保期内,除对非人为因素等原因损坏、失效的零部件进行无偿更换外,对更换上的零部件提供2年的质保期。
六、质保期内,我公司技术工程师每年到工程现场进行维护和巡查;质保期外,海绵雨水利用科技有限公司技术人员仍旧长期进行优质服务。
 
According to your needs and specific circumstances, the company promises to provide the following services:
 
First, tailor-made design services: the technology center has a number of technically comprehensive engineers to design and draw up construction node drawings for specific projects in accordance with the characteristics of our company's products, compile construction plans, etc.
Second, follow-up construction site services: the company provides on-site technical training and counseling, providing technical workers, contracting construction and other ways.
Third, enthusiastic and thoughtful after-sales service: after-sales visit (satisfaction survey, etc.).
4. Fault calls will respond within 2 hours and propose solutions.
5. During the warranty period, in addition to the unpaid replacement of parts damaged or invalid due to non-human factors, the replacement parts shall be guaranteed for 2 years.
6. During the quality guarantee period, the technical engineers of our company go to the engineering site for maintenance and inspection every year. Besides the quality guarantee period, the technical personnel of Sponge Rainwater Utilization Technology Co., Ltd. still provide long-term high-quality service
 
Hotline:400-7180-400